Event Booking App

Privacy Policy

Effective Date: December 6, 2025

ITS Counselling (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information.[1][2][3][4] This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website (https://itscounselling.org/) or (https://itscounselling.evershield.ca/ ) to book paid and free events, make donations, or access our services.

By registering for an event or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to facilitate your event participation, process payments, and communicate with you.

A. Event Registration Data
When you book a paid or free event (such as the Sikhi Engagement Camp), we may ask for:

  • Registrant Information: Full name, email address, phone number, and mailing address.[1][5]
  • Participant Details: If you are registering a child or family member, we collect their name, age, and relationship to you.
  • Health & Dietary Needs: (Optional) Information regarding allergies, dietary restrictions, or specific accessibility needs required to ensure safety during in-person events.

B. Payment & Donation Information
For paid events or donations:

  • We collect payment details required to process the transaction.
  • If you pay via e-Transfer, we collect the name and email address associated with the transfer to verify payment and issue a tax receipt (if applicable).
  • Note: We do not store credit card information on our servers. Any direct online payments are processed through secure third-party payment gateways.

C. Technical Data

  • Cookies: Our website may use cookies to improve your browsing experience and remember your preferences.[2] You can disable cookies in your browser settings, though this may affect how the site functions.[2]

2. How We Use Your Information

We use your personal information for the following purposes:

  • Event Management: To register you for events, manage attendance lists, and ensure you receive event-specific details (dates, times, locations).
  • Communication: To send confirmation emails, event updates, reminders, or cancellations.
  • Payment Processing: To process event fees or donations and issue receipts for income tax purposes.
  • Safety & Compliance: To ensure the safety of participants (e.g., managing allergies) and to comply with legal obligations.
  • Camp Requirements: For youth camps (e.g., Camp Chardikala or Sikhi Engagement Camp), we use age information to ensure participants meet the age criteria (e.g., 12+).

3. Sharing of Information[1][2][3][4][5][6][7][8][9][10][11]

We do not sell, trade, or rent your personal information to third parties.[2][10] We may share your information only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or organizing events (e.g., venue coordinators), provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).[1][7]
  • Emergency Situations: If there is a serious risk to the health or safety of a participant (e.g., a medical emergency at a camp), we may share necessary information with medical professionals.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse.[1][2][10]

  • Digital Security: Our website uses SSL encryption (HTTPS) to ensure data transmitted between your browser and our servers is secure.
  • Offline Security: Physical records (such as signed waivers or tax receipt logs) are kept in secure locations with restricted access.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected (e.g., until the event concludes) or to comply with legal and accounting requirements (e.g., keeping donation records for tax authorities).

6. Privacy for Minors

Given the nature of our events (e.g., youth camps), we often collect data regarding minors.

  • Parental Consent: We require a parent or legal guardian to complete the registration for any participant under the age of 18.
  • Sensitive Data: Any health or behavioral information provided about a minor is treated with the highest level of confidentiality and is shared only with lead counsellors or medical staff strictly on a need-to-know basis.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you.[3][7]
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Withdraw Consent: Withdraw your consent for us to use your data (e.g., unsubscribe from email lists), subject to legal or contractual restrictions.

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ITS Counselling
Email: scitsikhi@gmail.com
Phone: (+1) 416-616-7369
Website: https://itscounselling.org/ or (https://itscounselling.evershield.ca/)